FICANEX is an industry-leading provider of innovative payment solutions to Canadian financial institutions.

Stronger together. FICANEX facilitates collaboration among more than 160 financial institutions across Canada. Simply put, we help you deliver innovative customer solutions at the speed of change.

Canada’s largest surcharge-free ATM Network.

THE EXCHANGE Network is over 3,000 ATMs strong. No matter where your customers are in Canada, they can find a surcharge-free ATM to meet their everyday banking needs.

See the benEfits

We have
tunl. vision.

Banking is changing at lightning speed – but there is light at the end of the tunl. Our tunl. platform gives you a fast, simple way to harness the explosion of innovative digital solutions. And the best part? We facilitate integration, so you can deliver more solutions, faster.

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Introducing tunl.chat.

Our AI-powered chatbot is designed to help your financial institution improve the speed and quality of your customer service, increase organizational efficiencies and drive results. We have streamlined the implementation to make innovation happen quickly for you.

How it works

ATM Access in the USA.

As a Canadian EXCHANGE member, your cardholders will have surcharge-free access to over 40,000 ATMs across the US through the Allpoint network. These ATMs are located in top retail locations and allow your cardholders to withdraw cash free of charge.

See How

Get connected with the Chinese market in Canada.

Help your business customers expand their share of the ever-growing market of Chinese consumers. Partner with FICANEX and Motion Pay® to offer Alipay® and WeChat Pay® merchant acquiring services.

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The Latest From LinkedIn

We are excited to announce that Luminus Financial is the latest financial institution to join the list of national tunl.chat implementations! Offering automated assistance from anywhere and anytime, tunl.chat will enhance the member experience for 4,500 member-owners across two branches in Toronto - and provide help to many more prospective members looking for new products and services.

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FICANEX is pleased to announce that FirstOntario Credit Union has successfully launched the FirstOntario Digital Rep - their automated chatbot solution! The Digital Rep will provide service for over 115,000 Members, as well as many others seeking information about FirstOntario Credit Union’s diverse product and service offering online.

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We are excited to be officially joining the Paytechs of Canada Association! This is an opportunity to work with industry leaders to create the best payment experience for Canadians.

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