FICANEX is an industry-leading provider of innovative payment solutions to Canadian financial institutions.

Stronger together. FICANEX facilitates collaboration among more than 160 financial institutions across Canada. Simply put, we help you deliver innovative customer solutions at the speed of change.

Canada’s largest surcharge-free ATM Network.

THE EXCHANGE Network is over 3,000 ATMs strong. No matter where your customers are in Canada, they can find a surcharge-free ATM to meet their everyday banking needs.

See the benEfits

We have
tunl. vision.

Banking is changing at lightning speed – but there is light at the end of the tunl. Our tunl. platform gives you a fast, simple way to harness the explosion of innovative digital solutions. And the best part? We facilitate integration, so you can deliver more solutions, faster.

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Introducing tunl.chat.

Our AI-powered chatbot is designed to help your financial institution improve the speed and quality of your customer service, increase organizational efficiencies and drive results. We have streamlined the implementation to make innovation happen quickly for you.

How it works

ATM Access in the USA.

As a Canadian EXCHANGE member, your cardholders will have surcharge-free access to over 40,000 ATMs across the US through the Allpoint network. These ATMs are located in top retail locations and allow your cardholders to withdraw cash free of charge.

See How

Get connected with the Chinese market in Canada.

Help your business customers expand their share of the ever-growing market of Chinese consumers. Partner with FICANEX and Motion Pay® to offer Alipay® and WeChat Pay® merchant acquiring services.

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The Latest From LinkedIn

Allowing members to digitally self-service anytime, anywhere is one of the many reasons financial institutions like Your Neighbourhood Credit Union have implemented tunl.chat. Check out what Douglas Ebner has to share about the impact Nina, the fully customized YNCU bot, is making for members and how YNCU's strategic approach towards API integration sets them apart.

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Starting off the new year with our first announcement - First West Credit Union has successfully launched their customized AI-powered chatbot, Finley!

First West CU will be able to provide conversational banking and exceptional digital self-service to over 250,000 members and many others seeking information about the products and services they offer!

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Accessing cash is still incredibly valuable and THE EXCHANGE Network provides motusbank cardholders with the benefits of surcharge-free access no matter where they are. See below for what David Moore has to say!

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